Discover Frequently Asked Questions from Our Support
What services do you offer?
We offer a comprehensive range of logistics services, including air freight, road freight, rail freight, sea freight, customs clearance, warehousing, and more.
What is your service area?
We offer global coverage, connecting you to destinations worldwide. Please refer to our service map or contact us for specific details on service availability to your desired locations.
What are your estimated delivery times?
Delivery times vary depending on the mode of transport, origin, destination, and other factors. We provide estimated delivery timeframes during the quote process. For the most accurate information, please contact us directly with your specific shipping requirements.
How can I track my shipment?
You can track your shipment 24/7 through our online tracking system using your unique tracking number. Real-time updates are provided whenever possible.
What are your rates and pricing?
Our pricing is competitive and varies based on factors such as weight, dimensions, origin, destination, and chosen service. You can obtain an instant or estimated quote by using our online quoting tool or contacting our customer service team.
What happens if my shipment is damaged or lost?
We have insurance options available to protect your shipments against loss or damage. Please inquire about our insurance coverage and claim procedures during the booking process.
What are your hours of operation?
Our customer service team is available 24/7 to assist you with your shipping needs.
Can I schedule a pickup?
Yes, you can schedule a pickup online or by contacting our customer service team. Please provide us with the necessary details such as pickup address, contact information, and shipment details.
What types of packaging are required?
Proper packaging is essential to ensure the safe delivery of your shipment. Please refer to our packaging guidelines or contact us for specific packaging requirements based on the nature of your goods.
How can I contact you?
You can contact us by phone, email, or through our online contact form. Our contact information is available on our website.
If You Have Any Questions about Logistics, Please Feel Free to Contact Us
we’re your trusted partner in seamlessly connecting businesses and individuals across continents.